Speakers



Deepak Rai

Leading CX/CRM Professional, USA, Canada, Europe, UAE, Singapore and India

Malay dixit

CIO TATA sky,

Sauvik Banerjjee

VP,Tata Industries - Digital Initiatives

Loveleen Sahrawat

Head-Marketing, Aditya Birla Group

Veetika Deoras

COO - Digital, Tata Capital

Priyom Sarkar

Head - Growth & Innovation (Digital Ventures), Viacom18 Media Private Limited

Shreerang Godbole

VP - Operations & Business Insights, Oyo Rooms

Kunal Karkhanis

Head-Digital Banking, Sarswat Banking

Prasanna Lohar

Head Innovation & Architecture, DCB Bank

Ankur Singla

Founder & CEO, Tapzo

Diksha Pande

VP, CX & People Excellence , Chaipoint

Piyush Kumar

CMO, Metropolis

Delshad Damle

AVP-Customer Service, Aditya Birla Finance

Niket Kumar

Sr. VP, Aditya Birla Capital

Zeenat Mongal

AVP - Customer Service, ICICI Lombard

Nikhil Godbole

Head CX, Cleartrip

Participants

Sandeep Singh

AVP - Service Assurance and CX, Birla Sun Life Insurance

Sunil Nair

COO , ALTBalaji

Komal Chainani

GM - CX , Bookmyshow

Akshay Tapase

VP MarComm, Yes Bank

Sherwan Ahsan

AVP-Social, ALTBalaji

Jerry Williams

Head - Brand Marketing at eBay India, Flipkart Group

Zulfiqar Khan

Head of Business , Eros Now

Kewal Kotian

Head -Marketing and Business Head - Alternate Channels, Ezeego

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