The Quest CX Awards 2017

​​The Quest Customer Experience Awards is one of the most important events in the calendar for CX professionals across the nation. This unique event, enables businesses to compete for the ultimate accolade in the world of customer experience.The awards are judged by leaders in the customer experience industry.



104+

Nominations filed

90+

Brands participating

Award categories






Best Overall CX

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Best Omni Channel CX

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CX innovation of the year

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Best use of Social Data for CX improvement

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Quest '17 Judging Criteria Download the PDF

The CX award winners 2017



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Best Use of Omni-Channel Customer Experience

Tata Sky

Best Use of Social Media

OYO

Best CX Innovator of the year

HDFC

Best Overall Customer Experience

BFSI

JIO

Best Overall Customer Experience

Telecom/DTH

Amazon

Best Overall Customer Experience

E-Commerce

Sony

Best Overall Customer Experience

Consumer Electronics

Indigo

Best Overall Customer Experience

Travel & Hospitality

Meet the Judges



Deepak Rai

Leading CX/CRM Professional, USA, Canada, Europe, UAE, Singapore and India

Alok Kumar

Director & Principal Consultant, Agile Experience Designers LLP

DHARMARAJAN K

Leading CX professional, India (Head of CX TATA Cliq, Ex-Flipkart, Ex-Snapdeal)