The Quest Customer Experience Awards is one of the most important events in the calendar for CX professionals across the nation. This unique event, enables businesses to compete for the ultimate accolade in the world of customer experience.The awards are judged by leaders in the customer experience industry.
Best Use of Omni-Channel Customer Experience
Best Use of Social Media
Best CX Innovator of the year
Best Overall Customer Experience
Best Overall Customer Experience
Best Overall Customer Experience
Best Overall Customer Experience
Best Overall Customer Experience
Leading CX/CRM Professional, USA, Canada, Europe, UAE, Singapore and India
Director & Principal Consultant, Agile Experience Designers LLP
Leading CX professional, India (Head of CX TATA Cliq, Ex-Flipkart, Ex-Snapdeal)
Best Overall Customer Experience Award is to recognize an organization which provide the best customer experience and continuously improves the same to set new standards for the industry.
Best Omni-channel Customer Experience Award is to recognize an organization that has developed and implemented an omni-channel CX strategy, which demonstrates a clear understanding of the customer journey and the channels chosen to interact with the customer.
Customer Experience Innovation of the Year Award is to recognize an individual project that has resulted in significant impact on customer experience in its domain and has contributed to development of the overall CX industry in India.
Best Use of Social Data for CX improvement Award is to recognize an organization that has been successful in using data from individual or a mix of the channels available – Facebook, Twitter, LinkedIn, Google+, Instagram etc. to provide a unique and delightful customer experience.
