Agenda

Agenda

Thursday 9th Nov, 2017

2:30 PM

Registration

3:30 PM

Opening remarks

4:00 PM

Panel Discussion - 1 : Closing The Loop - Hardwiring Customer Feedback in Business Decisions

5:00 PM

Roundtable Discussions

6:30 PM

Networking Tea/Coffee

6:45 PM

Panel Discussion - 2: The New World Order - CX Innovation in BFSI

7:45 PM

OneDirect roadmap and vision

8:15 PM

OneDirect CX Awards

8:45 PM

Drinks and Dinner